Our client, in the Tourism industry in the region managing hotels, camps and lodges , is seeking to recruit a Chief Executive Officer .

Job Purpose

The CEO will be responsible for providing strategic direction, fostering innovation, and driving growth while maintaining a strong focus on customer satisfaction and industry leadership. This role requires exceptional leadership skills, business acumen, and a deep understanding of the tourism sector.

Key Responsibilities:

• Strategic Leadership: Develop and execute the company's strategic plan in alignment with overall business objectives. Lead efforts to identify new market opportunities, partnerships, and business ventures to expand the company's footprint in the tourism industry.


• Operational Oversight: Provide oversight of all operational aspects of the company, including budgeting, financial management, resource allocation, and performance tracking. Ensure efficient and effective utilization of resources to optimize business performance.


• Business Development: Drive business development efforts to grow market share and revenue streams. Foster relationships with key stakeholders, including government agencies, industry partners, and community leaders to enhance the company's market position.


• Customer Experience: Champion a customer-centric culture focused on delivering exceptional experiences to travelers. Implement strategies to enhance customer satisfaction, loyalty, and retention.


• Innovation and Adaptation: Stay abreast of industry trends, technological advancements, and competitive landscape. Lead initiatives to innovate services and offerings, leveraging emerging technologies and sustainable practices.


• Leadership and Team Development: Build and lead a high-performing executive team. Provide mentorship, guidance, and development opportunities to cultivate a culture of excellence, collaboration, and innovation within the organization.


• Regulatory Compliance: Ensure compliance with regulatory requirements and industry standards. Uphold ethical practices and promote responsible tourism initiatives.


• Financial Performance: Drive financial performance and accountability. Monitor financial metrics and KPIs, implement corrective actions as needed, and report regularly to the board of directors.

EDUCATION QUALIFICATION, EXPERIENCE, SKILLS, AND TRAITS

• Bachelor’s degree in business administration, Hospitality Management, or a related field; MBA or equivalent advanced degree preferred.


• Proven track record of leadership as a CEO, General Manager, or senior executive in the tourism industry or related field.


• Strong strategic planning and execution skills with a demonstrated ability to drive business growth and profitability.


• Exceptional financial acumen and experience in budget management and financial planning.


• Excellent interpersonal and communication skills, with the ability to engage and influence stakeholders at all levels.


• Extensive knowledge of tourism trends, market dynamics, and global travel regulations.


• Experience in developing and implementing innovative business strategies and initiatives.

All applicants are advised to adhere to the application guidelines for consideration. Only shortlisted candidates will be contacted.

NB: Flexi Personnel does not charge candidates for job placement.